When it’s time for a car or truck we don’t even think about any other dealership. Bruce and the Charles Auto family have given us years of great service fair dealings and genuine concern for the safety and welfare of my family. Get on up there and “feel” the difference �
Always friendly and very nice
I've said it before what a class act. We bought a truck today it was a smooth and personalized process. Thank you all for exceptional service and kindness.
Went in for a test drive of a Volt, and the sales staff was very helpful. They were able to answer all of my questions. They were knowledgeable about the car, and what they didn't know they were able to figure out in house between them and the service staff.
I can't say enough good things about the Charles Auto Family! My wife just purchased a new car and in all my years of buying cars, we have NEVER had such an EASY experience. They really went above and beyond to make this as quick and painless as possible. With our busy schedules, sitting at a dealership for a few hours just isn't an option. The great folks at Charles made it a pleasant experience and we will be back for sure!
We have had nothing but an outstanding experience each time we have bought a vehicle through Marc! Customer service is second to none and we HIGHLY recommend Charles to anyone that is in the market to purchase/lease a new vehicle. They work tirelessly to find the best deal and best time to purchase and will not lead you astray, just to get the sale. James in Finance recently went above & beyond to correct a previously dealership's mistakes in order to get us into our new 2018 Traverse. We are truly so very impressed and happy with our purchases and experiences at Charles. Thank you for being so fantastic!!! Sincerely, Hillary & Joe Allen