Open Today! Sales: 9am-8pmService: 7:30am-5:30pm

Service Your Vehicle At
Charles Auto Family

Charles Auto Family service is focused on one goal: caring for you and your vehicle. We offer quality service from certified technicians and use genuine replacement car parts direct from the manufacturer. The up-to-date service facility at Charles Auto Family is equipped to deal with practically any type of auto repair or maintenance concern including brake service, transmission repair, engine repair, tire installation, tune-ups and oil changes. Schedule Your Service Appointment with Charles Auto Family Right Now! No matter what your vehicle service needs, Charles Auto Family in Garrettsville has you covered.

Making A Difference
In Our Community

Charles Auto Family is actively involved in creating a stronger community. We’re proud of the many partnerships we have with local charities and organizations to help our community thrive. From annual awareness campaigns in partnership with Chevrolet and Buick, to local efforts around the holidays, we strive to make a difference!

Get Directions to

Charles Auto Family

We are located at: 10851 North Street Garrettsville, OH 44231
Open Today! Sales: 9am-8pmService: 7:30am-5:30pm
Marisa is the best receptionist ever! She is very friendly, helpful, and can send you where you need to go in a very timely manner. She is one of the hardest workers I know. She is still there working at almost 41 weeks pregnant! The Service is great. They really make you feel at home and are very knowledgeable. Shooter Paul is not one of those managers that hides in his office. He is always around and will even get you a cup of coffee or popcorn if you ask politely. He does need a haircut though if he plans on being out in the public as much as he is. Paul must just be so busy helping costumers that there is just no time for a hair cut. Or maybe he plans on growing it out to donate to a charity. I wouldn't be surprised due to his remarkable public relations and charitable heart.
Thanks to Scott for helping us purchase a Traverse! Great place to buy a vehicle!
My 2013 Silverado has been a great truck since purchased new at Charles. What few problems I have had with truck have been taken care of. Steve and Connie go out of their way to help get issues resolved quickly. What few times truck has required service it is nice to know that the customer always is treated well. It is also nice that our community has a dealership that is committed so much to customer satisfaction as well as giving back to community with various community events. Its is well known by many of us how much Bruce, his family and employees do for our area
I would recommend talking with Steve Glova, He explains everything with full disclosure, non-pressure, very knowledgeable, was a very comfortable experience, and calming atmosphere.
Our experience with Charles Auto Family was superb ! The entire team worked hard to overcome obstacles and my husband loves his new Malibu! Our daughter also was so impressed - she also purchased her new Chevy Cruze from Charles Auto Family. Steve , Jimmy , and everyone who worked with us - THANK YOU
Smooth and fast.
Timely, thorough attention to customer needs and wants. Their professional and expert staff WANT to help. Enthusiasm drives the dealership! Charles earns and values your trust!
Work repairs and service are completed in a timely manner. When we have had issues with other dealerships solving problems with our vehicles, the service department at Charles located the problem and corrected it. Their clerical staff are also very helpful and excellent with billing issues with our fleet vehicles. I would highly recommend service with them.
We have been dealing with Charles for many years. One reason we always go back is the outstanding service department, especially Steve. We recently purchased a new vehicle and the sales person, Steve Glova, spent quite a bit of time with us answering questions and explaining various features of the vehicles we were interested in. We did purchase the new car and Steve and the rest of the staff did all the paperwork necessary and we drove it away the same day. Great job.
I purchased a nearly-new truck from Charles Auto Family last year. Recently, barely out of warranty, the truck needed an expensive repair. Service manager Steve went out of his way to reduce the cost and offer a loaner vehicle.

Welcome to Charles Auto Family

Welcome to
Charles Auto Family

Charles Auto Family is your trusted Chevrolet and Buick dealership in Garrettsville and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. Charles Auto Family in Garrettsville is proud to be your Warren and Aurora Chevrolet and Buick dealership of choice.

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10851 North Street • Garrettsville, OH 44231

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 8am-5pm

Charles Auto Family

10851 North Street Garrettsville, OH

Phone: 330-527-2101


Phone: 877-805-5424

10851 North Street Garrettsville, OH


Phone: 866-610-3723

10851 North Street Garrettsville, OH
41.2875769 -81.0993952